Privacy Policy

1. Introduction

This Privacy Policy applies to the website 17bytes.com and services provided by 17Bytes. By using our website, contacting us, submitting project details, or making a payment, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Name, email address, phone number, company name, and contact details
• Project requirements, messages, files, documents, brand assets, and communication history
• Billing details, invoice details, transaction reference numbers, and payment status
• Website usage information such as IP address, browser type, device information, pages visited, and timestamps
• Information required for support, dispute resolution, compliance, or legal obligations

3. Payment Information

Payments may be processed through Razorpay or other authorized payment service providers. We do not store your card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials on our servers. Such payment information is handled by the payment gateway, banks, card networks, and authorized payment processors as per their own terms and security standards.

4. How We Use Your Information

We may use your information to:

• Respond to your enquiries and provide customer support
• Prepare quotations, proposals, invoices, and project plans
• Deliver website, application, hosting, maintenance, consulting, or related services
• Process payments, verify transactions, prevent fraud, and maintain transaction records
• Improve website performance, user experience, service quality, and security
• Comply with legal, tax, accounting, regulatory, banking, and payment gateway requirements

5. Cookies and Tracking

Our website may use cookies, local storage, analytics tools, or similar technologies to improve functionality, remember preferences, analyze traffic, and secure the website. You can control cookies through your browser settings, but disabling cookies may affect some website features.

6. Sharing of Information

We do not sell your personal information. We may share information only when necessary with:

• Payment gateways, banks, card networks, and fraud-prevention partners
• Hosting, email, analytics, deployment, and technical service providers
• Professional advisors such as accountants, legal advisors, or auditors
• Government, law enforcement, regulatory, tax, or judicial authorities where required by law
• Third parties with your consent or as required to deliver requested services

7. Data Retention

We retain personal information only as long as necessary for business, support, accounting, tax, legal, regulatory, security, and dispute-resolution purposes. Project records, invoices, and payment-related information may be retained as required under applicable laws.

8. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may request access to, correction of, deletion of, or withdrawal of consent for your personal information. Some requests may be limited where retention is required for legal, tax, accounting, compliance, fraud prevention, or dispute-resolution purposes.

To exercise your rights, contact us at contact@17bytes.com.

10. Third-Party Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their policies before using them.

11. Children’s Privacy

Our services are intended for business users, individuals, and organizations capable of entering into valid contracts. We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest update date. Continued use of the website or services after changes means you accept the updated policy.

13. Contact and Grievance