Terms and Conditions

1. Introduction

Welcome to 17Bytes. These Terms and Conditions govern your use of our website located at 17bytes.com, our digital services, and any payment, support contribution, project request, consultation, hosting support, website development, application development, or related service provided by 17Bytes.

By accessing this website, contacting us, making a payment, or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use this website or our services.

2. Business Information

17Bytes is a digital services and technology business based in Kolkata, West Bengal, India.

Before submitting this website for bank or payment gateway verification, replace the location above with your complete registered business address if required by your bank, Razorpay, or payment partner.

3. Services We Provide

17Bytes may provide services including, but not limited to:

• Website design and development
• Web application development
• Landing pages, portfolios, business websites, and digital presence setup
• Hosting, deployment, maintenance, and technical support
• Domain, email, and third-party tool setup assistance
• Consulting, automation, integrations, and related technology services

4. User Responsibilities

You agree to provide accurate information when contacting us, requesting services, making payments, or submitting project requirements. You are responsible for ensuring that any content, files, images, brand assets, credentials, or instructions provided by you are lawful and do not infringe the rights of any third party.

5. Quotes, Scope, and Project Approval

Project pricing, timelines, deliverables, and scope will be communicated through written communication such as email, proposal, invoice, or message. Any additional work outside the agreed scope may require additional charges and timeline changes.

Work may begin after confirmation of project scope and receipt of advance payment, milestone payment, or full payment, depending on the agreed terms.

6. Payments

Payments may be collected through Razorpay or other approved payment methods. When you make a payment through Razorpay, your payment details are processed securely by Razorpay and its banking/payment partners. 17Bytes does not store your card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials on its servers.

All prices are generally listed in Indian Rupees unless otherwise stated. Taxes, payment gateway charges, or third-party charges may apply where applicable.

7. Support Contributions

The website may include a “Support Us” payment option. Such payments are voluntary support contributions unless otherwise specifically stated. Support contributions do not automatically create an employment, partnership, service-level, equity, ownership, or investment relationship between you and 17Bytes.

8. Delivery and Timelines

Estimated timelines are shared based on the information available at the time of discussion. Delays may occur due to changes in scope, delay in approvals, delay in providing content/assets, third-party service issues, payment delays, force majeure events, or other factors outside our reasonable control.

9. Intellectual Property

Unless otherwise agreed in writing, project deliverables created specifically for you will be transferred to you after full and final payment is received. 17Bytes may retain rights to its pre-existing code, frameworks, templates, know-how, internal tools, reusable components, and general technical methods.

You confirm that any logo, text, image, video, file, data, or brand asset supplied by you is either owned by you or properly licensed for use.

10. Third-Party Services

Some services may rely on third-party platforms such as hosting providers, domain registrars, payment gateways, analytics tools, email providers, APIs, or plugins. 17Bytes is not responsible for downtime, pricing changes, account restrictions, service interruptions, data loss, or policy changes caused by third-party providers.

11. Cancellations and Refunds

Cancellations and refunds are governed by our separate Cancellation Policy and Refund Policy. Please read these policies before making a payment.

12. Prohibited Use

You agree not to use our website or services for:

• Illegal, fraudulent, misleading, abusive, or harmful activity
• Uploading malware, spam, phishing pages, or unauthorized tracking tools
• Infringing intellectual property rights or privacy rights
• Attempting to disrupt, hack, reverse engineer, or misuse our website or infrastructure
• Any activity prohibited by applicable law, payment gateway rules, card network rules, or banking regulations

13. Limitation of Liability

To the maximum extent permitted by applicable law, 17Bytes will not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, business interruption, reputational loss, or third-party service failures.

14. No Warranty

Our website and services are provided on an “as available” basis. While we aim to provide reliable and professional services, we do not guarantee uninterrupted access, error-free operation, specific business results, search ranking, traffic, revenue, or conversion outcomes.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with the latest update date. Continued use of the website or services after changes means you accept the revised terms.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal, India.

17. Contact Us

For questions about these Terms and Conditions, please contact us at contact@17bytes.com or call +91 90078 67546.